SUPPORTWelcome to the support center
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.
Frequently Asked Questions
- How do I update my credit card info?
- Login to your management console, and click the "Account (Upgrade / Billing)" link in the upper right corner. Then, click the "Update Credit Card" button. Enter your new credit card info in the dialog that appears and click "Add Card". This new card will be used for all future charges.
- How do I cancel my account?
- Login to your management console, and click the "Account (Upgrade / Billing)" link in the upper right corner. Scroll to the bottom of the page and click the "Cancel My Account" link in the "Cancel Account" section.
Open A New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.
